With The Comprehensive Salesforce Service Cloud Consultant Online Course

We are providing you with all the ingredients you need to learn and practice your essential Salesforce knowledge!

  • 16+ Hours of Video Content

  • 600+ Pages Printable PDF Workbook

  • 4 Realistic Practice Exams - 60 Questions Each

  • Covers all Exam Sections and all Exam Objectives

  • 120+ Learning Units

  • Bonus Practice Section

  • Certification Exam Guide & Study Checklist

  • Unlimited Access. Release Updates Included

Relevant for Any Salesforce Job Role

  • Administrators & Developers

    Whether you want a career change or you have been nominated the Salesforce System Administrator in your current job.

  • Salesforce Consultants

    Every Salesforce Consultant requires a Salesforce Administrator Certification to gain baseline Salesforce knowledge.

  • Business Users

    Understand what's possible with the Salesforce Platform to get the best out of Salesforce to improve business processes.

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  • 16+ Hours Video Content

    Learn Essential Salesforce Skills and become proficient with the fundamental tools and functionalities.

  • 600+ Pages Study Workbook

    Key learning concepts summarized for you. We include corresponding flow charts, diagrams, checklists and best practices.

  • 4 Realistic Practice Exams

    Check Your Exam Readiness and reveal your strength and weaknesses. And get familiar with the exam format and complexity.

Guided Salesforce Video Tutorials

Step-by-step Walkthrough building up your knowledge as you progress

You will get real-life business use cases, exclusive tips, system demos you can follow along in real-time and plenty of hands-on exercises.

This Salesforce Service Cloud Consultant Video Course literally covers everything you need to become a successful Salesforce Professional.

Learn Salesforce on All Devices

Focus on Key Concepts with our Workbook

A Great Reference for Reviews and Your Daily Business Tasks

Includes diagrams, flow charts, checklists, decision trees and best practices for your daily reference.

Our Workbook is designed to run in our convenient Course Player. And if you require offline access or you want something you can scribble on, simply download your Personal PDF Copy.

Salesforce Administrator Certification PDF Workbook

Deepen Your Learnings with our Practice Exams

It's one thing to study all the topics but it's another to put your knowledge into context. Our Practice Exams help you find out where your strength and weaknesses are.

Use the results to review your learnings and practice weaker areas even more. Your skills are only as good as your practice. This will help you gain more confidence and get ready for the real exam.

Track Your Salesforce Learning Progress

Use The Study Checklist to Ensure You Have Learned All Exam Relevant Topics

Tick off each topic as you progress. This helps you understand how far you have come and which topics you still need to learn.

You can even Print the Study Checklist and add any notes that help you learn and deepen your knowledge.

Salesforce Administrator Certification Study Checklist

FOLLOW OUR 8-STEP GUIDE TO SUCCEED

Ultimate Salesforce Certification Guide

With this Ultimate Salesforce Certification Guide we want to help you find out why and how to get the best out of your Salesforce Certification. We include plenty of resources about knowledge topics, how to prepare and register for the exam.

We are sprinkling in some 🌶️ Hot Tips and Secret Recipes that will help you get a successful outcome.

Get started and take the first step to embark on your Salesforce Learning Journey.
Download Ultimate Salesforce Certification Guide

Learn Salesforce from an Expert

Meet Peggy - Your Salesforce Course Instructor

  • Salesforce Career Development

    Training Students in Face-to-Face, Virtual Classrooms and Online Courses

  • Salesforce Course
    Instructor

    Delivered Core Classes on behalf of Salesforce Trailhead Academy and now independently

  • Salesforce Custom Training Design

    Running Complex End User Trainings across Private and Public Sectors

Hi there! I'm Peggy Schael and it's a pleasure to meet you. Since I stumbled into Salesforce in 2013, I have gained a lot of hands-on Salesforce experience, including over 4 years as a Salesforce Certified Instructor. With formerly running official Salesforce Courses on behalf of the Trailhead Academy, I understand what your learning success should look like.

 

I want to pass on my extensive experience to you. Let's get started together and let me guide you through your Salesforce Learning Journey.



HERE IS WHAT OUR STUDENTS SAY


Learn Salesforce Anytime Anywhere

With your favorite device and browser

Take your preferred device and learn Salesforce from your desk, couch, bed or on-the-go. You have full flexibility to choose the time that fits in best with your personal and business lifestyle.

Our Courses work with any modern device that has a stable internet connection and one of the latest browsers, e.g. Chrome, Safari, Firefox, Microsoft Edge.

Learn Salesforce on All Devices

HERE IS WHAT OUR STUDENTS SAY

TOP FAQs

Click the link in the footer to access the full list of FAQs.

  • What release are the courses based on?

    The video courses are updated shortly after each release. You will get any release updates for free for the time of your enrollment.

  • Why should I pay for this when there are many free sites out there?

    We are aware. The problem with other sites is: Content spread across different sites, not covering all exam topics, no end-to-end learning experience, no business context and no real life examples. Our courses have this all covered in one place. We make sure you get a logical and structured learning experience.

  • I already have experience with Salesforce. Isn't a formal training redundant?

    Even if you have been working with the Salesforce platform for a few months or even years, there are most likely some core features and functionalities you haven't come across yet. Formal Salesforce trainings like our WeLearnSalesforce video courses fill the gaps that on-the-job learning and Trailhead projects and badges do not cover.

  • How long will I have access to the videos?

    If you have enrolled to a paid course, you will have lifetime access. If you have enrolled to the free course section, your access will expire after 30 days. However you can enroll again any time.

  • Do the Salesforce Certification Courses include the certification exam?

    The Certification Course are for preparation purposes and do not include the Salesforce Certification exam nor the exam fee.

  • Is a Salesforce Certification enough to get a Salesforce job?

    We can't promise you anything, but a certification will certainly increase your chances. Our Salesforce Certification Courses not only help you prepare better for your certification exam but also gives you business relevant use cases. These are use cases related to requirements a lot of companies are dealing with. This knowledge can help you in job interviews.

Choose Your Salesforce Course

Get A Complete Video Course Package or Enroll in each Course as you progress